ANSWERS TO FREQUENTLY ASKED QUESTIONS

There is a link to our size chart on each of our product pages. For our full size chart, click here.

Visit our Returns Page and follow the instruction for our hassle-free returns.  Please note, our office is not open to the public.  All returns must be shipped to the address on the return form.

Although some items vary in content (polyester vs. cotton), here is a basic idea of how to properly care for your ZOIC Garments:

  • Machine wash cold with like colors
  • Use a mild detergent
  • Line dry only, using a clothes dryer voids the warranty
  • Do not use bleach. Do not dry clean

The liner in each pair of shorts is attached by thin fabric loops at either hip. These loops are only there to keep the liner and shorts together when sold as a set. After purchasing, please unsnap the loops to remove the liner for normal use, these are not meant to be connected while riding. You may also wish to cut the loops from the liner and the snap tabs from the shorts.

The liner loop tabs are were designed to keep the shorts and liner attached in-store and during shipping. They were not designed to withstand the pulling and tugging that may occur when you put on or ride in your shorts. Just as you don't wear briefs snapped to your jeans, ZOIC liners are designed to wear separately from the shorts. If you choose to keep the liner attached please be advised that we do not warranty damaged liner loops after purchase.

The pad of the liner is on the inside and meant to be worn against the skin with the narrower portion of the pad in the front.The fabrics we use to cover our pads are 100% polyester, wicking, anti-microbial fabrics that are designed to keep you cool, dry, and comfortable on your rides.Ideally the liner fits so well you don't know its there; if it's backwards or inside out it will probably feel funny, indicating something is wrong.

If you have not received your package within 10 days of shipping confirmation, please use your tracking number and visit UPS, to find the status of your package. Please note that we are not responsible for lost, damaged, stolen or misdirected packages the were shipped to the address provided to us.

Unless specifically stated otherwise, all ZOIC promotional offers are valid on regular priced merchandise only and exclude sale  items or multi-packs.  Offers cannot be combined unless specifically stated.

ZOIC is from the Greek word for life. Websters defines it as "having animal life or action". ZOIC is clothing for an active life.

Technically \zō-ik\. Or just say zo-wick, like in the word Paleozoic, remember that from Geology?