ANSWERS TO FREQUENTLY ASKED QUESTIONS

There is a link to our size chart on each of our product pages. For our full size chart, click here.

Although some items vary in content (polyester vs. cotton), here is a basic idea of how to properly care for your ZOIC Garments:

  • Machine wash cold with like colors
  • Use a mild detergent
  • Line dry only, using a clothes dryer or any other form of heat voids our warranty
  • Do not use bleach. Do not dry clean

Click Here to visit our Returns & Exchanges page and follow the instruction for our hassle-free returns.  Please note, our warehouse is not open to the public, all returns must be shipped to the address provided through our return portal.

If you have not received your package within 10 days of shipping confirmation, please use your tracking number and visit the carrier you selected when you placed your order( USPS or FedEx )to find the status of your package. Please note that we are not responsible for lost, damaged, stolen or misdirected packages the were shipped to the address provided to us at the time the customer placed the order.

For details on our warranty or to file a claim, please click here to visit our Warranty Page

The pad of the liner is on the inside and meant to be worn against the skin with the narrower portion of the pad in the front.The fabrics we use to cover our pads are 100% polyester, wicking, anti-microbial fabrics that are designed to keep you cool, dry, and comfortable on your rides.Ideally the liner fits so well you don't know its there; if it's backwards or inside out it will probably feel funny, indicating something is wrong.

The liner in each pair of shorts is attached by thin fabric loops at either hip. These loops are only there to keep the liner and shorts together when sold as a set. After purchasing, please unsnap the loops to remove the liner for normal use, these are not meant to be connected while riding. You may also wish to cut the loops from the liner and the snap tabs from the shorts.

The liner loop tabs are were designed to keep the shorts and liner attached in-store and during shipping. They were not designed to be worn connected and are not intended to withstand the pulling and tugging that may occur when you put on or ride in your shorts. Just as you don't wear briefs snapped to your jeans, ZOIC liners are designed to wear separately from the shorts. If you choose to keep the liner attached please be advised that we do not warranty damaged liner loops after purchase.

All ZOIC promotional offers are valid on regular priced merchandise only and exclude sale items or multi-packs, unless specifically stated.  Promotional offers cannot be combined with other discounts unless specifically stated. Rain-Checks are not provided on promotional offers.

ZOIC is from the Greek word for life. Websters defines it as "having animal life or action". ZOIC is clothing for an active life.

Technically Pronounced \zō-ik\. Or just say zo-wick, like in the word Paleozoic, remember that from Geology?